Your privacy, explained (what you see in-app)
A quick recap of the privacy card shown inside Orater.ai:
- Voice recognition is 100% local on your Mac; no audio leaves your device.
- Transcription and enhancements run on-device; your text never leaves your system.
- Zero storage of your audio, transcriptions, or enhanced text on our servers.
- No tracking or analytics of your content or writing activity.
- Stored locally only: usage stats (word/session counts), streaks, preferences (tone, shortcuts), achievements.
What we collect
We collect the minimum information needed to run Orater.ai, including account details and limited device metadata.
Orater works fully offline; we do not collect your audio, transcripts, or writing content.
- Account basics: email and authentication details
- Optional diagnostics you choose to share to improve reliability
- Support conversations when you contact us
Information you provide
You may provide content, preferences, and account details when using Orater.ai.
If you contact support, we collect the information you share in those messages.
- Account details such as email and authentication info
- Preferences you choose to store locally
- Support messages and feedback
Information collected automatically
We collect limited technical data if you opt in to diagnostics.
This data helps us understand performance and resolve issues quickly.
- Device and app version details
- Crash logs and error diagnostics
- Approximate region from IP for security and compliance (when online)
What we do not collect
We do not store raw audio. We do not store your final writing unless you explicitly save or sync it.
We do not sell or rent personal data to third parties.
- No raw audio storage
- No ad network data sharing
- No content-based advertising profiles
How we use your data
Data is used to provide the service, troubleshoot issues, and keep your account secure.
We do not sell your personal information. Third-party tools are limited to infrastructure, authentication, and diagnostics.
- Product operations and personalized onboarding
- Security monitoring and fraud prevention
- Aggregated diagnostics to improve reliability
Legal bases for processing
We process data to provide the service you request, to meet legal obligations, and to protect Orater.ai and its users.
Where required, we rely on your consent for optional analytics or marketing communications.
Cookies and analytics
We use essential cookies for login and security. Optional diagnostics help us understand app performance.
You can opt out of non-essential diagnostics in settings where available.
Third-party processors
We rely on trusted providers for hosting, authentication, error reporting, and analytics.
These vendors process data only under our instructions and for the purposes described here.
Sharing and disclosure
We share data only with service providers and when required by law.
We may disclose information to protect Orater.ai, our users, or the public from fraud or security risks.
Your choices & controls
You can request a copy of your data or ask us to delete it by emailing [email protected].
You may opt out of non-essential analytics at any time from your account settings.
Data retention & security
We retain personal data while your account is active or as required by law. Drafts you delete are removed from our systems.
Storage and transfers are encrypted in transit and at rest, with access restricted to authorized personnel.
Security practices
We use industry-standard safeguards to protect your data, including access controls and encryption.
No method of transmission is perfectly secure. Please report any concerns to our support team.
International transfers
If you access Orater.ai from outside our primary hosting region, your information may be processed in another country.
We use safeguards to protect data in transit and at rest.
Children's privacy
Orater.ai is not intended for children under 16. If you believe a minor has provided personal data, contact us and we will delete it.
Changes to this policy
We may update this policy as our product evolves. Material changes will be communicated in-app or by email.
Your privacy rights
Depending on your location, you may have rights to access, correct, delete, or export your data.
To exercise these rights, contact us at [email protected].
Contact
Questions or concerns? Reach us at [email protected] and we will respond promptly.
